Plugix CRM for car services
Booking for diagnostics, maintenance and tyre fitting 24/7, the mechanics’ calendars and clients with their visit history. The AI receptionist doesn’t diagnose cars remotely — it books them in.
CClientOnline
Can I come in for an oil change tomorrow?23:37
Yes: 9:00 or 15:00. An oil change is 600 ₴, 1 h. Shall I book you?23:38
9:0023:39
BookedTomorrow 9:00 · bay 2, Vitalii23:40
Write a message…
Tomorrow · 9:00
Oil change · bay 2
Vitalii · assistant
A day for car services with Plugix CRM
An example, Porshen car service: three moments of an ordinary day. The business, people and prices are made up; this is how it looks in Plugix CRM, and all of it already works.
Today’s bays
Bookings by bay and mechanic: who is coming, for what, and when a bay frees up.
Today · Porshen car service
- 9:00Oil change · bay 2Vitalii · assistant
- 10:00Computer diagnostics · bay 1Ostap
- 12:00Tyre fitting · bay 3Ruslan
Free: bay 1 from 14:00
Work order approved
The client approves the estimate of works and parts on their own page, and statuses take the car to the handover.
Work order no. 214
- Computer diagnostics900 ₴
- Oil change600 ₴
Approved by the clientIn progress
Reminders for tomorrow
Clients get a Telegram reminder and move their booking by the link themselves, within your rules.
Plugix CRMTelegram
A reminder: your oil change at Porshen is tomorrow at 9:00, bay 2.
MoveCancel
One day with Plugix in a minute
Plugix CRM for car services: a client’s request after hours booked by the AI receptionist, the Telegram notice in the morning, the day in the cabinet and a question to ChatGPT in the evening. The real CRM on demo data; the voice is in Ukrainian.
What changes with Plugix CRM
In autumn everyone wants their tyres changed on the same Saturday.
The assistant offers only times that are really free, worked out from your hours, the service’s duration and the break between bookings. The server won’t book two cars with the same mechanic at the same time.
A client in the chat wants a repair price without showing the car.
The assistant quotes only prices from your price list and is honest about repairs: the cost comes after diagnostics. It offers a free time for diagnostics right away.
Nobody remembers what was done to this car six months ago.
The client’s card has the whole visit history, and the make, plate number and mileage go in the notes.
What you and your team see
More of the dashboard for car services, on the same example. All of it already works.
An AI receptionist on your website
Answers your clients 24/7 and books them in — from the live prices and free times in your CRM.
Try it yourself
Porshen car service is made up, but the assistant is the one your business gets: prices and free times only from the data, a booking only after your “yes”. Nothing is kept or sent.
Porshen car serviceKyiv, 154 Borshchahivska St · Mon–Fri 08:00–19:00, Sat 09:00–17:00, Sun closed
- Takes prices and free times only from the CRM. What isn’t in the price list, it doesn’t make up.
- Books only after the client has confirmed the service, day and time. By voice — after a spoken “yes”.
- Won’t book two clients for the same time: the server checks it.
Limits for car services
Doesn’t diagnose cars remotely and names no prices outside the price list: the final cost comes after diagnostics. If it’s unsafe to drive, it advises not to.
The “Car service” template from step one
The dashboard is created with categories and typical services at their usual durations. You set the prices: a service without a price stays hidden until you fill it in.
Diagnostics
- Computer diagnostics1 h
Maintenance
- Oil change1 h
Tyres
- Tyre fitting1 h
- Wheel alignment1 h
Repairs
- Suspension repair2 h
You can send your own price list as text or a photo: AI recognises the services and prices, and we check every price against the original. Whatever couldn’t be read stays empty — nothing is made up.
Plugix CRM pricing for car services
It depends on your size: the number of service bays. Large: together with the AI receptionist; under it: the CRM alone. A month, one location.
- up to 3 service bays€129a month with the AI receptionist · ≈€4 a dayCRM alone — €39
- up to 8 service bays€179a month with the AI receptionist · ≈€5 a dayCRM alone — €89
- up to 15 service bays€219a month with the AI receptionist · ≈€7 a dayCRM alone — €129
Above 15: €129 plus €9 for every place above 15.
For comparison: a service adviser costs ≈61,000 ₴ a month with payroll tax (the work.ua median) and doesn’t work around the clock.
What you get in a day
- A booking page with your price list and a QR code
- The AI receptionist books 24/7 — on the booking page and in two channels of your choice
- Every booking goes to the calendar and to your Telegram
- Clients get a reminder the day before the visit
- Your price list, bays, mechanics and schedule go in with the launch assistant; the team helps if you need it
€129 /mo
CRM + AI receptionist · up to 3 service bays · ≈€4 a day
CRM alone — €39
No trial: before you pay you can see a demo on your own price list.
Terms: the bundle, locations, paying for a year, the launch
- A place is a booking calendar in the CRM: a stylist, a teacher, a bay, a chair or a hall. We count the ones in use.
- The bundle: the AI receptionist with the CRM in the set — the CRM for the typical size is already in the assistant's plan, a bigger size pays the difference at the CRM's list. The AI here is the Start plan: up to 1,500 conversations a month on the booking page and in two channels of your choice (the site, Telegram, Viber, WhatsApp); a third channel and more come with the “Social” package, €99 a month; bigger plans are on the main page.
- For service booking, the 20% discount applies only to the CRM of each additional location, priced by its places. AI and packages are not discounted. With AI, 2–5 locations require at least the Business plan and 6–10 require Network, so the total can rise by more than the additional CRM charge.
- A year in advance: 10 months instead of 12.
- You launch by yourself: the launch assistant in your dashboard walks you through the setup in about 20 minutes, and the Plugix team helps if you need it. If you want the team with you, tick “A launch with the team” when you pay: the team gets in touch within working hours and sets everything up with you; a one-off €29 for the CRM alone paid monthly, at no extra charge in the bundle and on any annual plan. Without the box, nothing is added.
- Before you pay, we show you the CRM on your own price list. You pay in advance for a month or a year, by card through a link.
- Prices exclude VAT; VAT is added at checkout where it applies.
What’s inside
Beyond the calendar and booking, what else already works for car services. The base is in the price above; the rest comes as packages you add when you need them.
- Work ordersAn intake with photos and the client’s signature, an estimate of works and parts the client approves on their own page, statuses up to the handover, an intake act and a warranty card.in the base
- Repeated and group bookingsEvery 1–4 weeks, up to 26 times, in one click; group classes with seats and a waiting list; each staff calendar syncs both ways with Google Calendar.in the base
- The inbox with the AI receptionistThe site, Telegram, Viber and WhatsApp in one window; the AI answers from your price list, books right in the chat and hands anything tricky to a person.with the AI assistant
- Moving inClients from CSV or Excel with no duplicates by phone, the price list from text or a photo, the history from another CRM. How the move goesin the base
- “Social”a third channel and more in the inbox€99 a month
- “Payments and receipts”a deposit at booking, paying for a visit by a link, Checkbox receipts€39 a month
- “Gift cards and passes”gift cards, passes, promo codes€39 a month
- “Bringing clients back”reviews and Google, “we miss you”, birthdays, a waiting list€59 a month
- “Pay and materials”a rate or a percentage for staff, pay for the period, materials written off€39 a month
- “Automation”“event → conditions → action” rules€39 a month
- “PBX integration”Binotel, Ringostat, UniTalk, Phonet, Kyivstar, Asterisk€69 a month
Frequently asked questions
Didn’t find the answer? Write to hello@plugix.ai.
Tyre fitting for an SUV takes longer and costs more. How do we set that up?
One service can have several durations, each with its own price: say, 60 minutes of tyre fitting for a car and 90 for an SUV. Free time is worked out from the chosen duration.
How do we add tyre bags or disposal of old tyres?
As add-ons to tyre fitting: no time of their own, and their own price at each location.
Will the mechanics see revenue and the whole client base?
No. A mechanic sees only their own calendar and the clients they served. The server checks the rights.
Does the assistant quote repair prices?
Only prices from your price list — diagnostics or tyre fitting, for example. The cost of a repair is named by the mechanic after diagnostics, and that’s exactly what the assistant says.
Can we stay on our current booking software?
Plugix CRM replaces your current software entirely, and the AI receptionist works from its live prices and free times. Connecting the AI to other booking software is built for a client, by estimate. If you switch, clients can be uploaded from CSV: name, phone, Telegram, Instagram, notes, tags, birthday. There will be no duplicates by phone number.
We have several locations. Is that supported?
Yes. Each location has its own schedule, its own prices and its own mechanics, and if someone works at two locations, travel time between bookings is taken into account.
Do we need a website?
No. Every business gets its own booking page with a QR code — for Instagram, Google Maps or your sign. If you have a site, the widget goes in with one line of code.
How do we sign in to the dashboard?
No passwords: a code in Telegram or a link by email. The dashboard is easy to use from a phone and installs as an app.
Can we take our data with us?
Yes, at any time: clients and all bookings export to CSV for Excel or Google Sheets.
Other industries in Plugix CRM
- Online store
- Car dealer
- Beauty salon
- Barbershop
- Massage studio
- Cosmetology
- Dentistry
- Tattoo studio
- Vet clinic and grooming
- Device repair
- Car wash and detailing
- Psychologists
- Photo studio
- School and courses
- Fitness, yoga and dance
- Medical centre
- Lawyers, accountants and consultants
- Cleaning
- Made-to-order production
- Coffee shop
- Restaurant and café
- Logistics
We’ll show you Plugix CRM for car services on your own data
Leave your phone or Telegram — we’ll write within 15 minutes during working hours, name the price for your size and show you the dashboard on your own price list.