CRM for cleaning companies
Crews booked 24/7: a crew sits in the calendar like a stylist, and the client’s address is in every booking. Prices go by area, an unusual job is priced after photos, and the AI receptionist never promises every stain will go.
CClientOnline
I need my 60 m² flat cleaned on Saturday23:37
Regular cleaning 50–80 m² is 2,600 ₴, about 4 hours. On Saturday a crew is free from 9:00 or from 14:00. Which address should we come to?23:38
9:00, 21 Sichovykh Striltsiv St, flat 823:39
BookedSat 9:00 · Olena’s crew, the address in the booking23:40
Write a message…
Saturday · 9:00
Regular cleaning 50–80 m²
Olena’s crew · assistant
A day for cleaning companies with Plugix CRM
An example, Ranok cleaning: three moments of an ordinary day. The business, people and prices are made up; this is how it looks in Plugix CRM, and all of it already works.
Today’s crews: the addresses
Who goes where today: the crew, the time and the address in every booking, from your phone.
Today · Ranok cleaning
- 8:00Deep cleaning · ObolonTaras’s crew
- 9:00Window cleaning · PodilIryna’s crew
- 9:00Regular cleaning · 21 Sichovykh StriltsivOlena’s crew · assistant
Free: from 14:00, Iryna’s crew
Payment and receipt
The client pays by a link and the Checkbox receipt goes out by itself. That is the “Payments and receipts” package.
Payment
2,600 ₴
Regular cleaning · Olena’s crew
Paid by linkCheckbox receipt sent
A reminder with the address
The client gets a Telegram reminder with the address and the time and moves the booking by the link themselves, within your rules.
Plugix CRMTelegram
A reminder: your cleaning is tomorrow at 9:00. Address: 21 Sichovykh Striltsiv St, flat 8. Ranok cleaning.
MoveCancel
What changes with Plugix CRM
The client’s address is hunted for in the chat while the crew is already on its way.
The address is in the booking itself: the AI or the booking page asks for it, and it reaches you in Telegram with the booking.
An 8-hour deep clean got booked for a day when the crew is busy in the morning.
Free time is worked out from the crew’s hours and the job’s duration: a long job only goes where the crew is free for all of it.
“How much is an after-renovation clean?” and the manager names a guess.
Prices go by area from the price list, and for an unusual job the assistant says the price comes after photos. You name the final price.
A client forgot about the cleaning, and the crew stands at the door.
The day before, the client gets a Telegram reminder with the address and the time and can move the booking by the link.
What you and your team see
More of the dashboard for cleaning companies, on the same example. All of it already works.
An AI receptionist on your website
Answers your clients 24/7 and books them in — from the live prices and free times in your CRM.
Try it yourself
Ranok cleaning is made up, but the assistant is the one your business gets: prices and free times only from the data, a booking only after your “yes”. Nothing is kept or sent.
Ranok cleaningKyiv and suburbs; the office is at 12 Mezhyhirska St · Daily 08:00–20:00
- Takes prices and free times only from the CRM. What isn’t in the price list, it doesn’t make up.
- Books only after the client has confirmed the service, day and time. By voice — after a spoken “yes”.
- Won’t book two clients for the same time: the server checks it.
Limits for cleaning companies
Prices only from the price list, by area. An unusual job — after a renovation or a fire, heavy dirt, special surfaces — gets its final price after the client’s photos. Never promises every stain or smell will go.
The “Cleaning” template from step one
The dashboard is created with categories and typical services at their usual durations. You set the prices: a service without a price stays hidden until you fill it in.
Regular cleaning
- Regular cleaning up to 50 m²3 h
- Regular cleaning 50–80 m²4 h
- Regular cleaning over 80 m²5 h
Deep cleaning
- Deep cleaning up to 50 m²6 h
- Deep cleaning 50–80 m²8 h
Special jobs
- After-renovation cleaning8 h
- Window cleaning2 h
- Sofa deep clean2 h
You can send your own price list as text or a photo: AI recognises the services and prices, and we check every price against the original. Whatever couldn’t be read stays empty — nothing is made up.
Plugix CRM pricing for cleaning companies
It depends on your size: the number of crews. Large: together with the AI receptionist; under it: the CRM alone. A month, one location.
- up to 2 crews€129a month with the AI receptionist · ≈€4 a dayCRM alone — €19
- up to 6 crews€129a month with the AI receptionist · ≈€4 a dayCRM alone — €49
- up to 15 crews€169a month with the AI receptionist · ≈€5 a dayCRM alone — €89
- up to 30 crews€209a month with the AI receptionist · ≈€6 a dayCRM alone — €129
Above 30: €129 plus €9 for every place above 30.
For comparison: a receptionist costs ≈29,900 ₴ a month with payroll tax (the work.ua median) and doesn’t work around the clock.
What you get in a day
- A booking page with your price list and a QR code
- The AI receptionist books 24/7 — on the booking page and in two channels of your choice
- Every booking goes to the calendar and to your Telegram
- Clients get a reminder the day before the visit
- Your price list, crews and schedule go in with the launch assistant; the team helps if you need it
€129 /mo
CRM + AI receptionist · up to 6 crews · ≈€4 a day
CRM alone — €49
No trial: before you pay you can see a demo on your own price list.
Terms: the bundle, locations, paying for a year, the launch
- A place is a booking calendar in the CRM: a stylist, a teacher, a bay, a chair or a hall. We count the ones in use.
- The bundle: the AI receptionist with the CRM in the set — the CRM for the typical size is already in the assistant's plan, a bigger size pays the difference at the CRM's list. The AI here is the Start plan: up to 1,500 conversations a month on the booking page and in two channels of your choice (the site, Telegram, Viber, WhatsApp); a third channel and more come with the “Social” package, €99 a month; bigger plans are on the main page.
- For service booking, the 20% discount applies only to the CRM of each additional location, priced by its places. AI and packages are not discounted. With AI, 2–5 locations require at least the Business plan and 6–10 require Network, so the total can rise by more than the additional CRM charge.
- A year in advance: 10 months instead of 12.
- You launch by yourself: the launch assistant in your dashboard walks you through the setup in about 20 minutes, and the Plugix team helps if you need it. If you want the team with you, tick “A launch with the team” when you pay: the team gets in touch within working hours and sets everything up with you; a one-off €29 for the CRM alone paid monthly, at no extra charge in the bundle and on any annual plan. Without the box, nothing is added.
- Before you pay, we show you the CRM on your own price list. You pay in advance for a month or a year, by card through a link.
- Prices exclude VAT; VAT is added at checkout where it applies.
What’s inside
Beyond the calendar and booking, what else already works for cleaning companies. The base is in the price above; the rest comes as packages you add when you need them.
- The address in the bookingThe client gives the address on the booking page, the AI asks for it in the chat, and a returning client’s last one fills in under “New booking”. It is in the notice to you and to the client.in the base
- Repeated and group bookingsEvery 1–4 weeks, up to 26 times, in one click; group classes with seats and a waiting list; each staff calendar syncs both ways with Google Calendar.in the base
- The inbox with the AI receptionistThe site, Telegram, Viber and WhatsApp in one window; the AI answers from your price list, books right in the chat and hands anything tricky to a person.with the AI assistant
- Moving inClients from CSV or Excel with no duplicates by phone, the price list from text or a photo, the history from another CRM. How the move goesin the base
- “Social”a third channel and more in the inbox€99 a month
- “Payments and receipts”a deposit at booking, paying for a visit by a link, Checkbox receipts€39 a month
- “Gift cards and passes”gift cards, passes, promo codes€39 a month
- “Bringing clients back”reviews and Google, “we miss you”, birthdays, a waiting list€59 a month
- “Pay and materials”a rate or a percentage for staff, pay for the period, materials written off€39 a month
- “Automation”“event → conditions → action” rules€39 a month
- “PBX integration”Binotel, Ringostat, UniTalk, Phonet, Kyivstar, Asterisk€69 a month
Frequently asked questions
Didn’t find the answer? Write to hello@plugix.ai.
Can a client book on the website by themselves?
Yes: the booking page and the widget ask for the address, and the AI asks in the chat after the contacts. Without an address no booking is made from the site.
A flat and an office: different prices?
Yes, they are separate services, each with its own price and duration.
Is a crew one stylist?
In the calendar, yes: a crew is one row with its hours, and a booking goes where the crew is free for the whole job. The CRM’s price is counted by the number of crews.
Can we stay on our current booking software?
Plugix CRM replaces your current software entirely, and the AI receptionist works from its live prices and free times. Connecting the AI to other booking software is built for a client, by estimate. If you switch, clients can be uploaded from CSV: name, phone, Telegram, Instagram, notes, tags, birthday. There will be no duplicates by phone number.
We have several locations. Is that supported?
Yes. Each location has its own schedule, its own prices and its own crews, and if someone works at two locations, travel time between bookings is taken into account.
Do we need a website?
No. Every business gets its own booking page with a QR code — for Instagram, Google Maps or your sign. If you have a site, the widget goes in with one line of code.
How do we sign in to the dashboard?
No passwords: a code in Telegram or a link by email. The dashboard is easy to use from a phone and installs as an app.
Can we take our data with us?
Yes, at any time: clients and all bookings export to CSV for Excel or Google Sheets.
Other industries in Plugix CRM
- Online store
- Car dealer
- Beauty salon
- Barbershop
- Massage studio
- Cosmetology
- Dentistry
- Car service
- Tattoo studio
- Vet clinic and grooming
- Device repair
- Car wash and detailing
- Psychologists
- Photo studio
- School and courses
- Fitness, yoga and dance
- Medical centre
- Lawyers, accountants and consultants
- Made-to-order production
- Coffee shop
- Restaurant and café
- Logistics
We’ll show you Plugix CRM for cleaning companies on your own data
Leave your phone or Telegram — we’ll write within 15 minutes during working hours, name the price for your size and show you the dashboard on your own price list.