Plugix CRM for cosmetology
Booking for treatments and consultations, client cards with their visit history and an AI receptionist that knows its limits: contraindications are for the cosmetologist to decide.
CClientOnline
I’d like a facial cleansing. When can I come?23:37
The nearest: Saturday 11:00 or 15:00 with Viktoriia. A facial cleansing is 1,600 ₴, 1.5 h. Shall I book you?23:38
15:0023:39
BookedSat 15:00 · Viktoriia23:40
Write a message…
Saturday · 15:00
Facial cleansing
Viktoriia · assistant
A day for cosmetology with Plugix CRM
An example, Aiva cosmetology: three moments of an ordinary day. The business, people and prices are made up; this is how it looks in Plugix CRM, and all of it already works.
“Today”: the day’s bookings
Who is coming, who awaits confirmation and where the free slots are, on one screen, from your phone.
Today · Aiva cosmetology
- 10:00Cosmetologist consultationAlina
- 11:30PeelViktoriia
- 15:00Facial cleansingViktoriia · assistant
Free: 13:00–14:30 with Alina
Payment and receipt
The client pays by a link and the Checkbox receipt goes out by itself. That is the “Payments and receipts” package.
Payment
1,600 ₴
Facial cleansing · Viktoriia
Paid by linkCheckbox receipt sent
Reminders for tomorrow
Clients get a Telegram reminder and move their booking by the link themselves, within your rules.
Plugix CRMTelegram
A reminder: your facial cleansing at Aiva is tomorrow at 15:00.
MoveCancel
One day with Plugix in a minute
Plugix CRM for cosmetology: a client’s request after hours booked by the AI receptionist, the Telegram notice in the morning, the day in the cabinet and a question to ChatGPT in the evening. The real CRM on demo data; the voice is in Ukrainian.
What changes with Plugix CRM
A client describes her skin in the chat and expects a cleansing picked for her at once.
The assistant makes no diagnoses and doesn’t choose a treatment. It offers a 30-minute cosmetologist consultation and books it once the day and time are confirmed.
A 90-minute facial cleansing got booked into a gap between two 30-minute consultations.
Free time is worked out from each treatment’s duration, the hours and the gap between bookings. A cleansing only goes where the cosmetologist is free for all 90 minutes.
The price list of forty treatments is an Instagram photo, and the site’s prices are stale.
The price list loads from text or a photo: AI reads the services and prices, checks every price against the original and leaves anything unreadable empty. From then on the site and the assistant take prices from the CRM.
What you and your team see
More of the dashboard for cosmetology, on the same example. All of it already works.
An AI receptionist on your website
Answers your clients 24/7 and books them in — from the live prices and free times in your CRM.
Try it yourself
Aiva cosmetology studio is made up, but the assistant is the one your business gets: prices and free times only from the data, a booking only after your “yes”. Nothing is kept or sent.
Aiva cosmetology studioKyiv, 33 Antonovycha St · Tue–Sat 10:00–20:00, Sun 11:00–17:00, closed on Mondays
- Takes prices and free times only from the CRM. What isn’t in the price list, it doesn’t make up.
- Books only after the client has confirmed the service, day and time. By voice — after a spoken “yes”.
- Won’t book two clients for the same time: the server checks it.
Limits for cosmetology
Makes no diagnoses and promises no results or medical effects. Contraindications, pregnancy, skin condition, medication — only from your FAQ: the cosmetologist makes the decision at a consultation.
The “Cosmetology” template from step one
The dashboard is created with categories and typical services at their usual durations. You set the prices: a service without a price stays hidden until you fill it in.
Consultations
- Cosmetologist consultation30 min
Face
- Facial cleansing1.5 h
- Peel1 h
- Facial care treatment1 h
- Facial massage45 min
Body
- Body care1 h
You can send your own price list as text or a photo: AI recognises the services and prices, and we check every price against the original. Whatever couldn’t be read stays empty — nothing is made up.
Plugix CRM pricing for cosmetology
It depends on your size: the number of cosmetologists. Large: together with the AI receptionist; under it: the CRM alone. A month, one location.
- up to 2 cosmetologists€129a month with the AI receptionist · ≈€4 a dayCRM alone — €19
- up to 6 cosmetologists€129a month with the AI receptionist · ≈€4 a dayCRM alone — €49
- up to 15 cosmetologists€169a month with the AI receptionist · ≈€5 a dayCRM alone — €89
- up to 30 cosmetologists€209a month with the AI receptionist · ≈€6 a dayCRM alone — €129
Above 30: €129 plus €9 for every place above 30.
For comparison: a salon receptionist costs ≈29,900 ₴ a month with payroll tax (the work.ua median) and doesn’t work around the clock.
What you get in a day
- A booking page with your price list and a QR code
- The AI receptionist books 24/7 — on the booking page and in two channels of your choice
- Every booking goes to the calendar and to your Telegram
- Clients get a reminder the day before the visit
- Your price list, cosmetologists and schedule go in with the launch assistant; the team helps if you need it
€129 /mo
CRM + AI receptionist · up to 6 cosmetologists · ≈€4 a day
CRM alone — €49
No trial: before you pay you can see a demo on your own price list.
Terms: the bundle, locations, paying for a year, the launch
- A place is a booking calendar in the CRM: a stylist, a teacher, a bay, a chair or a hall. We count the ones in use.
- The bundle: the AI receptionist with the CRM in the set — the CRM for the typical size is already in the assistant's plan, a bigger size pays the difference at the CRM's list. The AI here is the Start plan: up to 1,500 conversations a month on the booking page and in two channels of your choice (the site, Telegram, Viber, WhatsApp); a third channel and more come with the “Social” package, €99 a month; bigger plans are on the main page.
- For service booking, the 20% discount applies only to the CRM of each additional location, priced by its places. AI and packages are not discounted. With AI, 2–5 locations require at least the Business plan and 6–10 require Network, so the total can rise by more than the additional CRM charge.
- A year in advance: 10 months instead of 12.
- You launch by yourself: the launch assistant in your dashboard walks you through the setup in about 20 minutes, and the Plugix team helps if you need it. If you want the team with you, tick “A launch with the team” when you pay: the team gets in touch within working hours and sets everything up with you; a one-off €29 for the CRM alone paid monthly, at no extra charge in the bundle and on any annual plan. Without the box, nothing is added.
- Before you pay, we show you the CRM on your own price list. You pay in advance for a month or a year, by card through a link.
- Prices exclude VAT; VAT is added at checkout where it applies.
What’s inside
Beyond the calendar and booking, what else already works for cosmetology. The base is in the price above; the rest comes as packages you add when you need them.
- Repeated and group bookingsEvery 1–4 weeks, up to 26 times, in one click; group classes with seats and a waiting list; each staff calendar syncs both ways with Google Calendar.in the base
- The inbox with the AI receptionistThe site, Telegram, Viber and WhatsApp in one window; the AI answers from your price list, books right in the chat and hands anything tricky to a person.with the AI assistant
- Moving inClients from CSV or Excel with no duplicates by phone, the price list from text or a photo, the history from another CRM. How the move goesin the base
- “Social”a third channel and more in the inbox€99 a month
- “Payments and receipts”a deposit at booking, paying for a visit by a link, Checkbox receipts€39 a month
- “Gift cards and passes”gift cards, passes, promo codes€39 a month
- “Bringing clients back”reviews and Google, “we miss you”, birthdays, a waiting list€59 a month
- “Pay and materials”a rate or a percentage for staff, pay for the period, materials written off€39 a month
- “Automation”“event → conditions → action” rules€39 a month
- “PBX integration”Binotel, Ringostat, UniTalk, Phonet, Kyivstar, Asterisk€69 a month
Frequently asked questions
Didn’t find the answer? Write to hello@plugix.ai.
Where does a cosmetologist see what a client has had before?
In the client’s card: every visit, who came and who didn’t, notes and tags. A cosmetologist sees only the cards of clients they served; the owner and the administrator see everyone.
How do we know how many clients come back after their first treatment?
Statistics show new and returning clients for the month against the previous one. And each client’s card shows all her visits.
We offer an alginate mask with a cleansing. How do we add it?
As an extra: it has no time of its own, and its price is set for each location. The cleansing stays 90 minutes, and the mask has its own price.
Does the assistant recommend treatments?
It tells people about your treatments from your price list and FAQ, and if someone doesn’t know what they need, it offers a consultation. The decision on a treatment is always the cosmetologist’s.
Can we stay on our current booking software?
Plugix CRM replaces your current software entirely, and the AI receptionist works from its live prices and free times. Connecting the AI to other booking software is built for a client, by estimate. If you switch, clients can be uploaded from CSV: name, phone, Telegram, Instagram, notes, tags, birthday. There will be no duplicates by phone number.
We have several locations. Is that supported?
Yes. Each location has its own schedule, its own prices and its own cosmetologists, and if someone works at two locations, travel time between bookings is taken into account.
Do we need a website?
No. Every business gets its own booking page with a QR code — for Instagram, Google Maps or your sign. If you have a site, the widget goes in with one line of code.
How do we sign in to the dashboard?
No passwords: a code in Telegram or a link by email. The dashboard is easy to use from a phone and installs as an app.
Can we take our data with us?
Yes, at any time: clients and all bookings export to CSV for Excel or Google Sheets.
Other industries in Plugix CRM
- Online store
- Car dealer
- Beauty salon
- Barbershop
- Massage studio
- Dentistry
- Car service
- Tattoo studio
- Vet clinic and grooming
- Device repair
- Car wash and detailing
- Psychologists
- Photo studio
- School and courses
- Fitness, yoga and dance
- Medical centre
- Lawyers, accountants and consultants
- Cleaning
- Made-to-order production
- Coffee shop
- Restaurant and café
- Logistics
We’ll show you Plugix CRM for cosmetology on your own data
Leave your phone or Telegram — we’ll write within 15 minutes during working hours, name the price for your size and show you the dashboard on your own price list.