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Plugix CRM for massage studios

Plugix CRM started with a massage studio. Here is everything one needs: a price list with durations, booking 24/7, reminders and an assistant that doesn’t overpromise.

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€129 a month — the CRM and the AI receptionist, up to 6 massage therapists

  1. 09:00“Today”: the day’s bookings
  2. 13:30Payment and receipt
  3. 18:00Reminders for tomorrow
  4. 23:40
23:40A client writes on Telegram after the studio has closed

Thursday · 19:30

Full-body massage, 60 min

Nataliia · assistant

Try it yourself

A day for massage studios with Plugix CRM

An example, Lypa massage studio: three moments of an ordinary day. The business, people and prices are made up; this is how it looks in Plugix CRM, and all of it already works.

  1. “Today”: the day’s bookings

    Who is coming, who awaits confirmation and where the free slots are, on one screen, from your phone.

    Today · Lypa massage studio

    • 10:00Relaxing massageDmytro
    • 12:00Lymphatic drainage massageOlha
    • 19:30Full-body massageNataliia · assistant

    Free: 14:00–16:00 with Dmytro

  2. Payment and receipt

    The client pays by a link and the Checkbox receipt goes out by itself. That is the “Payments and receipts” package.

    Payment

    1,000 ₴

    Full-body massage · Nataliia

    Paid by linkCheckbox receipt sent

  3. Reminders for tomorrow

    Clients get a Telegram reminder and move their booking by the link themselves, within your rules.

    Plugix CRMTelegram

    A reminder: your massage at Lypa is tomorrow at 19:30.

    MoveCancel

One day with Plugix in a minute

Plugix CRM for massage studios: a client’s request after hours booked by the AI receptionist, the Telegram notice in the morning, the day in the cabinet and a question to ChatGPT in the evening. The real CRM on demo data; the voice is in Ukrainian.

What changes with Plugix CRM

  • A client asks about a 90-minute massage at 22:30 and only gets the answer next morning.

    The assistant answers 24/7: it gives the price of each duration from the CRM, shows free times and books after the client has confirmed the service, day and time.

  • Between sessions you change the sheets and air the room, yet bookings land back to back.

    You set a gap between bookings — say, 15 minutes — and free time is worked out with it. Bookings no longer land back to back.

  • Clients ask the chat if massage is fine with a hernia and expect a doctor’s advice.

    The assistant makes no diagnoses and promises no effects. On contraindications, pain and injuries it answers from your FAQ and advises consulting a doctor.

  • A therapist starts a shift without knowing who’s coming today and for how long.

    Each therapist sees their own calendar on their phone: the service, its length and the client. The dashboard installs as an app, and they sign in with a code in Telegram.

What you and your team see

More of the dashboard for massage studios, on the same example. All of it already works.

An AI receptionist on your website

Answers your clients 24/7 and books them in — from the live prices and free times in your CRM.

Try it yourself

Lypa massage studio is made up, but the assistant is the one your business gets: prices and free times only from the data, a booking only after your “yes”. Nothing is kept or sent.

Lypa massage studioKyiv, 72 Velyka Vasylkivska St · Mon–Fri 09:00–21:00, Sat–Sun 10:00–19:00

  • Takes prices and free times only from the CRM. What isn’t in the price list, it doesn’t make up.
  • Books only after the client has confirmed the service, day and time. By voice — after a spoken “yes”.
  • Won’t book two clients for the same time: the server checks it.

Limits for massage studios

Massage isn’t treatment: it makes no diagnoses and promises no effects. On contraindications, pain, injuries and pregnancy it answers from your FAQ and advises consulting a doctor; massage during pregnancy only with a doctor’s approval.

The “Massage studio” template from step one

The dashboard is created with categories and typical services at their usual durations. You set the prices: a service without a price stays hidden until you fill it in.

Full body

  • Full-body massage1 h / 1.5 h
  • Relaxing massage1 h / 1.5 h
  • Lymphatic drainage massage1 h / 1.5 h
  • Anti-cellulite massage1 h

Specific areas

  • Back massage30 min / 1 h
  • Neck and shoulders30 min
  • Facial massage45 min

You can send your own price list as text or a photo: AI recognises the services and prices, and we check every price against the original. Whatever couldn’t be read stays empty — nothing is made up.

Plugix CRM pricing for massage studios

It depends on your size: the number of massage therapists. Large: together with the AI receptionist; under it: the CRM alone. A month, one location.

  • up to 2 massage therapists€129a month with the AI receptionist · ≈€4 a dayCRM alone — €19
  • up to 6 massage therapists€129a month with the AI receptionist · ≈€4 a dayCRM alone — €49
  • up to 15 massage therapists€169a month with the AI receptionist · ≈€5 a dayCRM alone — €89
  • up to 30 massage therapists€209a month with the AI receptionist · ≈€6 a dayCRM alone — €129

Above 30: €129 plus €9 for every place above 30.

For comparison: a salon receptionist costs ≈29,900 ₴ a month with payroll tax (the work.ua median) and doesn’t work around the clock.

What you get in a day

  • A booking page with your price list and a QR code
  • The AI receptionist books 24/7 — on the booking page and in two channels of your choice
  • Every booking goes to the calendar and to your Telegram
  • Clients get a reminder the day before the visit
  • Your price list, massage therapists and schedule go in with the launch assistant; the team helps if you need it

€129 /mo

CRM + AI receptionist · up to 6 massage therapists · ≈€4 a day

CRM alone — €49

Get startedShow it on my data

No trial: before you pay you can see a demo on your own price list.

Terms: the bundle, locations, paying for a year, the launch
  • A place is a booking calendar in the CRM: a stylist, a teacher, a bay, a chair or a hall. We count the ones in use.
  • The bundle: the AI receptionist with the CRM in the set — the CRM for the typical size is already in the assistant's plan, a bigger size pays the difference at the CRM's list. The AI here is the Start plan: up to 1,500 conversations a month on the booking page and in two channels of your choice (the site, Telegram, Viber, WhatsApp); a third channel and more come with the “Social” package, €99 a month; bigger plans are on the main page.
  • For service booking, the 20% discount applies only to the CRM of each additional location, priced by its places. AI and packages are not discounted. With AI, 2–5 locations require at least the Business plan and 6–10 require Network, so the total can rise by more than the additional CRM charge.
  • A year in advance: 10 months instead of 12.
  • You launch by yourself: the launch assistant in your dashboard walks you through the setup in about 20 minutes, and the Plugix team helps if you need it. If you want the team with you, tick “A launch with the team” when you pay: the team gets in touch within working hours and sets everything up with you; a one-off €29 for the CRM alone paid monthly, at no extra charge in the bundle and on any annual plan. Without the box, nothing is added.
  • Before you pay, we show you the CRM on your own price list. You pay in advance for a month or a year, by card through a link.
  • Prices exclude VAT; VAT is added at checkout where it applies.

What’s inside

Beyond the calendar and booking, what else already works for massage studios. The base is in the price above; the rest comes as packages you add when you need them.

  • Repeated and group bookingsEvery 1–4 weeks, up to 26 times, in one click; group classes with seats and a waiting list; each staff calendar syncs both ways with Google Calendar.in the base
  • The inbox with the AI receptionistThe site, Telegram, Viber and WhatsApp in one window; the AI answers from your price list, books right in the chat and hands anything tricky to a person.with the AI assistant
  • Moving inClients from CSV or Excel with no duplicates by phone, the price list from text or a photo, the history from another CRM. How the move goesin the base
  • “Social”a third channel and more in the inbox€99 a month
  • “Payments and receipts”a deposit at booking, paying for a visit by a link, Checkbox receipts€39 a month
  • “Gift cards and passes”gift cards, passes, promo codes€39 a month
  • “Bringing clients back”reviews and Google, “we miss you”, birthdays, a waiting list€59 a month
  • “Pay and materials”a rate or a percentage for staff, pay for the period, materials written off€39 a month
  • “Automation”“event → conditions → action” rules€39 a month
  • “PBX integration”Binotel, Ringostat, UniTalk, Phonet, Kyivstar, Asterisk€69 a month

Booking and calendar in detailAll packages

Frequently asked questions

Didn’t find the answer? Write to hello@plugix.ai.

A client wants 90 minutes, but only 60 are free. What will the assistant say?

It shows only the times where all 90 minutes fit. 60 minutes is a separate option with its own price, and free time for it is looked up separately.

Our site runs on WordPress. Will we have to change the prices on it by hand?

No. The WordPress widget shows a live price list: change a price in the CRM and it changes on the site and for the assistant. Next to it there’s a “Book now” button.

What will the assistant tell a pregnant client?

It answers from your FAQ and says plainly: massage during pregnancy only with a doctor’s approval. The assistant gives no diagnoses and promises no effect.

Can we add extras to a massage?

Yes. Besides services there are extras — with no time of their own, and their own price at each location.

Can we stay on our current booking software?

Plugix CRM replaces your current software entirely, and the AI receptionist works from its live prices and free times. Connecting the AI to other booking software is built for a client, by estimate. If you switch, clients can be uploaded from CSV: name, phone, Telegram, Instagram, notes, tags, birthday. There will be no duplicates by phone number.

We have several locations. Is that supported?

Yes. Each location has its own schedule, its own prices and its own massage therapists, and if someone works at two locations, travel time between bookings is taken into account.

Do we need a website?

No. Every business gets its own booking page with a QR code — for Instagram, Google Maps or your sign. If you have a site, the widget goes in with one line of code.

How do we sign in to the dashboard?

No passwords: a code in Telegram or a link by email. The dashboard is easy to use from a phone and installs as an app.

Can we take our data with us?

Yes, at any time: clients and all bookings export to CSV for Excel or Google Sheets.

Other industries in Plugix CRM

We’ll show you Plugix CRM for massage studios on your own data

Leave your phone or Telegram — we’ll write within 15 minutes during working hours, name the price for your size and show you the dashboard on your own price list.