Dental CRM software
Patient booking 24/7, doctors’ schedules and visit reminders. The AI receptionist books appointments, but makes no diagnoses and doesn’t recommend treatment.

PPatientOnline
I need a professional cleaning. When are you free?23:37
The nearest: Tuesday 10:00 or 14:30 with Marta, our hygienist. A professional cleaning is 2,200 ₴, 1 h. Shall I book you?23:38
14:3023:39
BookedTue 14:30 · Marta23:40
Write a message…
Tuesday · 14:30
Professional cleaning
Marta · assistant
A day for dental clinics with Plugix CRM
An example, Bila Lypa dental clinic: three moments of an ordinary day. The business, people and prices are made up; this is how it looks in Plugix CRM, and all of it already works.
“Today”: the day’s bookings
Who is coming, who awaits confirmation and where the free slots are, on one screen, from your phone.
Today · Bila Lypa dental clinic
- 9:30Dental consultationOlena
- 11:00Cavity treatmentAndrii
- 14:30Professional cleaningMarta · assistant
Free: 16:00–17:30 with Nina
Payment and receipt
The client pays by a link and the Checkbox receipt goes out by itself. That is the “Payments and receipts” package.
Payment
2,200 ₴
Professional cleaning · Marta
Paid by linkCheckbox receipt sent
Reminders for tomorrow
Clients get a Telegram reminder and move their booking by the link themselves, within your rules.
Plugix CRMTelegram
A reminder: your professional cleaning at Bila Lypa is tomorrow at 14:30.
MoveCancel
One day with Plugix in a minute
Plugix CRM for dental clinics: a client’s request after hours booked by the AI receptionist, the Telegram notice in the morning, the day in the cabinet and a question to ChatGPT in the evening. The real CRM on demo data; the voice is in Ukrainian.
What changes with Plugix CRM
Patients write in the evening and on Sundays, when there’s nobody at reception.
The AI assistant on your site and booking page answers 24/7, in text (by voice with the Voice add-on) and books free times from the CRM. The booking reaches you in Telegram at once, with “Confirm”, “Decline” and “Call” buttons.
A 90-minute whitening was put into a half-hour gap.
Free time is worked out from the location’s hours, the service’s duration and the break between bookings. The server won’t book two patients with the same doctor at the same time.
It’s unclear whether patients come back after their first consultation.
Statistics puts the month beside the previous one: new and returning patients, visits, no-shows, where bookings came from. The patient’s card holds the whole visit history.
What you and your team see
More of the dashboard for dental clinics, on the same example. All of it already works.
An AI receptionist on your website
Answers your clients 24/7 and books them in — from the live prices and free times in your CRM.
Try it yourself
Bila Lypa dental clinic is made up, but the assistant is the one your business gets: prices and free times only from the data, a booking only after your “yes”. Nothing is kept or sent.
Bila Lypa dental clinicKyiv, 21 Yaroslaviv Val St · Mon–Fri 09:00–20:00, Sat 10:00–16:00, Sun closed
- Takes prices and free times only from the CRM. What isn’t in the price list, it doesn’t make up.
- Books only after the client has confirmed the service, day and time. By voice — after a spoken “yes”.
- Won’t book two clients for the same time: the server checks it.
Limits for dental clinics
Makes no diagnoses, promises no results, recommends no treatment or medication. Acute pain, swelling or bleeding — it advises calling the clinic or emergency services at once. Decisions are for the doctor alone, at the appointment.
The “Dentistry” template from step one
The dashboard is created with categories and typical services at their usual durations. You set the prices: a service without a price stays hidden until you fill it in.
Consultations
- Dental consultation30 min
Hygiene
- Professional cleaning1 h
- Whitening1.5 h
Treatment
- Cavity treatment1 h
Children’s appointments
- Child check-up30 min
You can send your own price list as text or a photo: AI recognises the services and prices, and we check every price against the original. Whatever couldn’t be read stays empty — nothing is made up.
Plugix CRM pricing for dental clinics
It depends on your size: the number of chairs. Large: together with the AI receptionist; under it: the CRM alone. A month, one location.
- 2 chairs€129a month with the AI receptionist · ≈€4 a dayCRM alone — €58
- 3 chairs€158a month with the AI receptionist · ≈€5 a dayCRM alone — €87
- 5 chairs€216a month with the AI receptionist · ≈€7 a dayCRM alone — €145
€29 a chair a month, from 2 chairs.
For comparison: a clinic receptionist costs ≈32,900 ₴ a month with payroll tax (the work.ua median) and doesn’t work around the clock.
What you get in a day
- A booking page with your price list and a QR code
- The AI receptionist books 24/7 — on the booking page and in two channels of your choice
- Every booking goes to the calendar and to your Telegram
- Clients get a reminder the day before the visit
- Your price list, chairs, doctors and schedule go in with the launch assistant; the team helps if you need it
€129 /mo
CRM + AI receptionist · 2 chairs · ≈€4 a day
CRM alone — €58
No trial: before you pay you can see a demo on your own price list.
Terms: the bundle, locations, paying for a year, the launch
- A place is a booking calendar in the CRM: a stylist, a teacher, a bay, a chair or a hall. We count the ones in use.
- The bundle: the AI receptionist with the CRM in the set — the CRM for the typical size is already in the assistant's plan, a bigger size pays the difference at the CRM's list. The AI here is the Start plan: up to 1,500 conversations a month on the booking page and in two channels of your choice (the site, Telegram, Viber, WhatsApp); a third channel and more come with the “Social” package, €99 a month; bigger plans are on the main page.
- For service booking, the 20% discount applies only to the CRM of each additional location, priced by its places. AI and packages are not discounted. With AI, 2–5 locations require at least the Business plan and 6–10 require Network, so the total can rise by more than the additional CRM charge.
- A year in advance: 10 months instead of 12.
- You launch by yourself: the launch assistant in your dashboard walks you through the setup in about 20 minutes, and the Plugix team helps if you need it. If you want the team with you, tick “A launch with the team” when you pay: the team gets in touch within working hours and sets everything up with you; a one-off €29 for the CRM alone paid monthly, at no extra charge in the bundle and on any annual plan. Without the box, nothing is added.
- Before you pay, we show you the CRM on your own price list. You pay in advance for a month or a year, by card through a link.
- Prices exclude VAT; VAT is added at checkout where it applies.
What’s inside
Beyond the calendar and booking, what else already works for dental clinics. The base is in the price above; the rest comes as packages you add when you need them.
- Repeated and group bookingsEvery 1–4 weeks, up to 26 times, in one click; group classes with seats and a waiting list; each staff calendar syncs both ways with Google Calendar.in the base
- The inbox with the AI receptionistThe site, Telegram, Viber and WhatsApp in one window; the AI answers from your price list, books right in the chat and hands anything tricky to a person.with the AI assistant
- Moving inClients from CSV or Excel with no duplicates by phone, the price list from text or a photo, the history from another CRM. How the move goesin the base
- “Social”a third channel and more in the inbox€99 a month
- “Payments and receipts”a deposit at booking, paying for a visit by a link, Checkbox receipts€39 a month
- “Gift cards and passes”gift cards, passes, promo codes€39 a month
- “Bringing clients back”reviews and Google, “we miss you”, birthdays, a waiting list€59 a month
- “Pay and materials”a rate or a percentage for staff, pay for the period, materials written off€39 a month
- “Automation”“event → conditions → action” rules€39 a month
- “PBX integration”Binotel, Ringostat, UniTalk, Phonet, Kyivstar, Asterisk€69 a month
Frequently asked questions
Didn’t find the answer? Write to hello@plugix.ai.
A patient phoned. How do we book them so it shows in the statistics?
The administrator adds the booking to the calendar and marks its source as phone. The month’s statistics show how many bookings came by phone, from the site and from the assistant.
We charge for anaesthesia separately. How do we add that?
As an add-on to the service: no time of its own, and its own price at each location.
Our price list has about a hundred items. Do we have to enter it by hand?
No. Upload the price list as text or a photo: AI reads the services and prices, every price is checked against the original, and anything it couldn’t read stays empty.
Does it replace the medical record?
No. Plugix CRM keeps bookings, contacts and visit history. You keep medical records in your own medical system, as before.
Can we stay on our current booking software?
Plugix CRM replaces your current software entirely, and the AI receptionist works from its live prices and free times. Connecting the AI to other booking software is built for a client, by estimate. If you switch, clients can be uploaded from CSV: name, phone, Telegram, Instagram, notes, tags, birthday. There will be no duplicates by phone number.
We have several locations. Is that supported?
Yes. Each location has its own schedule, its own prices and its own doctors, and if someone works at two locations, travel time between bookings is taken into account.
Do we need a website?
No. Every business gets its own booking page with a QR code — for Instagram, Google Maps or your sign. If you have a site, the widget goes in with one line of code.
How do we sign in to the dashboard?
No passwords: a code in Telegram or a link by email. The dashboard is easy to use from a phone and installs as an app.
Can we take our data with us?
Yes, at any time: clients and all bookings export to CSV for Excel or Google Sheets.
Other industries in Plugix CRM
- Online store
- Car dealer
- Beauty salon
- Barbershop
- Massage studio
- Cosmetology
- Car service
- Tattoo studio
- Vet clinic and grooming
- Device repair
- Car wash and detailing
- Psychologists
- Photo studio
- School and courses
- Fitness, yoga and dance
- Medical centre
- Lawyers, accountants and consultants
- Cleaning
- Made-to-order production
- Coffee shop
- Restaurant and café
- Logistics
We’ll show you Plugix CRM for dental clinics on your own data
Leave your phone or Telegram — we’ll write within 15 minutes during working hours, name the price for your size and show you the dashboard on your own price list.