CRM for fitness, yoga and dance studios
Group classes with seats and a waiting list, visit passes and personal training. A seat in a class is paid with the pass by itself, and the AI receptionist books a yoga class even at 23:40.
- 09:00Classes: seats and the waiting list
- 13:30A visit came off the pass by itself
- 18:00A timely cancel: the visit is back
- 23:40

CClientOnline
Is there a seat in beginners’ yoga on Monday?23:37
Yes: Monday 19:00 with Iryna, 4 seats of 12 free. Yoga, 60 min: 300 ₴ or a visit from your pass. Shall I book you?23:38
Yes, please23:39
BookedMon 19:00 · yoga, Iryna23:40
Write a message…
Monday · 19:00
Yoga · beginners
Iryna · assistant
A day for fitness, yoga and dance studios with Plugix CRM
An example, Asana yoga studio: three moments of an ordinary day. The business, people and prices are made up; this is how it looks in Plugix CRM, and all of it already works.
Classes: seats and the waiting list
Every class has seats: how many are booked, how many are free and who is on the waiting list. When a seat frees up, the CRM books the first one from the list by itself.
Group classes · Monday
- 18:30Pilates · Sofiia10 of 10 · waiting list: 3
- 19:00Yoga · beginners · Iryna8 of 12 · 4 free
- 19:30Dance · Maksym9 of 14 · 5 free
A visit came off the pass by itself
A client with a pass takes a seat and a visit comes off by itself; the booking shows how many are left. That is the “Gift cards and passes” package.
Booking · Olena, Mon 19:00
The “8 classes” pass
1 visit used, 5 of 8 left
Charged automaticallyValid until 30 November
A timely cancel: the visit is back
A timely cancel puts the visit back on the pass; a late one or a no-show doesn’t. The owner and the admin can give a visit back by hand, with a reason.
Cancellation · Marko, Mon 19:00
Visit returned
Cancelled 8 hours before the class, in time. The pass: 6 of 8.
The seat goes to the first on the waiting list
What changes with Plugix CRM
A pass was bought, but visits are counted in a notebook, and someone trains “on credit”.
A pass for N visits lives in the CRM: a client takes a seat in a class, a visit comes off by itself, and the booking shows how many are left. That is the “Gift cards and passes” package.
A class has 12 mats, and 14 people booked.
A class is seats: once they run out, only the waiting list is left, and the CRM gives a freed seat to the first one on the list.
Someone cancels an hour before the class, and you argue whether to give the visit back.
One rule: a timely cancel — your number of hours before the class — gives the visit back, a late one and a no-show don’t. The owner and the admin can give it back by hand, with a reason.
At 23:00 someone asks “will yoga help my back?”
The AI receptionist promises no results and gives no medical advice: it suggests seeing a doctor and offers a trial class.
What you and your team see
More of the dashboard for fitness, yoga and dance studios, on the same example. All of it already works.
An AI receptionist on your website
Answers your clients 24/7 and books them in — from the live prices and free times in your CRM.
Try it yourself
Asana yoga studio is made up, but the assistant is the one your business gets: prices and free times only from the data, a booking only after your “yes”. Nothing is kept or sent.
Asana yoga studioKyiv, 70 Saksahanskoho St · Mon–Fri 08:00–21:00, Sat–Sun 09:00–15:00
- Takes prices and free times only from the CRM. What isn’t in the price list, it doesn’t make up.
- Books only after the client has confirmed the service, day and time. By voice — after a spoken “yes”.
- Won’t book two clients for the same time: the server checks it.
Limits for fitness, yoga and dance studios
Never promises weight loss, health or any other result and gives no medical advice: on illness, injuries, pain or pregnancy it answers from your FAQ and advises seeing a doctor. Asks the level and age only to choose a class. Passes and prices only from your price list.
The “Fitness, yoga and dance” template from step one
The dashboard is created with categories and typical services at their usual durations. You set the prices: a service without a price stays hidden until you fill it in.
Trial class
- Trial class1 h
Group classes
- Yoga1 h / 1.5 h
- Pilates55 min
- Functional training1 h
- Dance1 h
Personal training
- Personal training1 h
You can send your own price list as text or a photo: AI recognises the services and prices, and we check every price against the original. Whatever couldn’t be read stays empty — nothing is made up.
Plugix CRM pricing for fitness, yoga and dance studios
It depends on your size: the number of trainers. Large: together with the AI receptionist; under it: the CRM alone. A month, one location.
- up to 2 trainers€129a month with the AI receptionist · ≈€4 a dayCRM alone — €19
- up to 6 trainers€129a month with the AI receptionist · ≈€4 a dayCRM alone — €49
- up to 15 trainers€169a month with the AI receptionist · ≈€5 a dayCRM alone — €89
- up to 30 trainers€209a month with the AI receptionist · ≈€6 a dayCRM alone — €129
Above 30: €129 plus €9 for every place above 30.
For comparison: a receptionist costs ≈29,900 ₴ a month with payroll tax (the work.ua median) and doesn’t work around the clock.
What you get in a day
- A booking page with your price list and a QR code
- The AI receptionist books 24/7 — on the booking page and in two channels of your choice
- Every booking goes to the calendar and to your Telegram
- Clients get a reminder the day before the visit
- Your price list, trainers and schedule go in with the launch assistant; the team helps if you need it
€129 /mo
CRM + AI receptionist · up to 6 trainers · ≈€4 a day
CRM alone — €49
No trial: before you pay you can see a demo on your own price list.
Terms: the bundle, locations, paying for a year, the launch
- A place is a booking calendar in the CRM: a stylist, a teacher, a bay, a chair or a hall. We count the ones in use.
- The bundle: the AI receptionist with the CRM in the set — the CRM for the typical size is already in the assistant's plan, a bigger size pays the difference at the CRM's list. The AI here is the Start plan: up to 1,500 conversations a month on the booking page and in two channels of your choice (the site, Telegram, Viber, WhatsApp); a third channel and more come with the “Social” package, €99 a month; bigger plans are on the main page.
- For service booking, the 20% discount applies only to the CRM of each additional location, priced by its places. AI and packages are not discounted. With AI, 2–5 locations require at least the Business plan and 6–10 require Network, so the total can rise by more than the additional CRM charge.
- A year in advance: 10 months instead of 12.
- You launch by yourself: the launch assistant in your dashboard walks you through the setup in about 20 minutes, and the Plugix team helps if you need it. If you want the team with you, tick “A launch with the team” when you pay: the team gets in touch within working hours and sets everything up with you; a one-off €29 for the CRM alone paid monthly, at no extra charge in the bundle and on any annual plan. Without the box, nothing is added.
- Before you pay, we show you the CRM on your own price list. You pay in advance for a month or a year, by card through a link.
- Prices exclude VAT; VAT is added at checkout where it applies.
What’s inside
Beyond the calendar and booking, what else already works for fitness, yoga and dance studios. The base is in the price above; the rest comes as packages you add when you need them.
- The pass charges itselfA seat in a class with a valid pass is paid with it at once, and the booking says “1 visit used, N of M left”; a timely cancel gives the visit back. That is the “Gift cards and passes” package.with the package
- Repeated and group bookingsEvery 1–4 weeks, up to 26 times, in one click; group classes with seats and a waiting list; each staff calendar syncs both ways with Google Calendar.in the base
- The inbox with the AI receptionistThe site, Telegram, Viber and WhatsApp in one window; the AI answers from your price list, books right in the chat and hands anything tricky to a person.with the AI assistant
- Moving inClients from CSV or Excel with no duplicates by phone, the price list from text or a photo, the history from another CRM. How the move goesin the base
- “Social”a third channel and more in the inbox€99 a month
- “Payments and receipts”a deposit at booking, paying for a visit by a link, Checkbox receipts€39 a month
- “Gift cards and passes”gift cards, passes, promo codes€39 a month
- “Bringing clients back”reviews and Google, “we miss you”, birthdays, a waiting list€59 a month
- “Pay and materials”a rate or a percentage for staff, pay for the period, materials written off€39 a month
- “Automation”“event → conditions → action” rules€39 a month
- “PBX integration”Binotel, Ringostat, UniTalk, Phonet, Kyivstar, Asterisk€69 a month
Frequently asked questions
Didn’t find the answer? Write to hello@plugix.ai.
Is there an unlimited monthly membership?
No. A pass in Plugix CRM is for a number of visits, with a price and an expiry; a visit comes off it when the client takes a seat in a class.
Does personal training come off the pass too?
By itself, only a seat in a group class. Personal training is paid separately or with the pass in the booking by hand.
How do we set up the class schedule?
In “Group classes”: the trainer, the time and the number of seats, repeated weekly or every other week, up to 26 classes.
Is the pass charged by itself?
Yes, with the “Gift cards and passes” package: when a client with a valid visit pass takes a seat in a class — themselves, through the AI or the admin — one visit comes off the pass. A timely cancel or a cancelled class gives it back; a late cancel or a no-show doesn’t. The owner and the admin can give a visit back by hand, with a reason.
Can we stay on our current booking software?
Plugix CRM replaces your current software entirely, and the AI receptionist works from its live prices and free times. Connecting the AI to other booking software is built for a client, by estimate. If you switch, clients can be uploaded from CSV: name, phone, Telegram, Instagram, notes, tags, birthday. There will be no duplicates by phone number.
We have several locations. Is that supported?
Yes. Each location has its own schedule, its own prices and its own trainers, and if someone works at two locations, travel time between bookings is taken into account.
Do we need a website?
No. Every business gets its own booking page with a QR code — for Instagram, Google Maps or your sign. If you have a site, the widget goes in with one line of code.
How do we sign in to the dashboard?
No passwords: a code in Telegram or a link by email. The dashboard is easy to use from a phone and installs as an app.
Can we take our data with us?
Yes, at any time: clients and all bookings export to CSV for Excel or Google Sheets.
Other industries in Plugix CRM
- Online store
- Car dealer
- Beauty salon
- Barbershop
- Massage studio
- Cosmetology
- Dentistry
- Car service
- Tattoo studio
- Vet clinic and grooming
- Device repair
- Car wash and detailing
- Psychologists
- Photo studio
- School and courses
- Medical centre
- Lawyers, accountants and consultants
- Cleaning
- Made-to-order production
- Coffee shop
- Restaurant and café
- Logistics
We’ll show you Plugix CRM for fitness, yoga and dance studios on your own data
Leave your phone or Telegram — we’ll write within 15 minutes during working hours, name the price for your size and show you the dashboard on your own price list.