AI telephony for business
A voice assistant answers calls to your own number: it answers questions from your data, takes the request and passes it to the CRM.
- Number
- your own, as it was
- Language
- any: the caller’s own
- After the call
- the request and transcript in the CRM
- Price
- 3,490 UAH a month in Ukraine · 300 min · for services
What the assistant does on a call
The same approach as the AI assistant on your site: only your data and your rules.
Answers at once
At night, at weekends and at rush hour, with no queue and no hold music.
Answers from your data
Services, prices, stock, the address and opening hours, only from what is in your CRM or catalogue. What isn’t there, it doesn’t make up.
Takes the request
It asks for a name and what the caller needs, and reads the phone number back so nothing is misheard.
Calls a manager in
If the caller asks for a person, the assistant puts them through to a manager.
Everything lands in the CRM
After the call, the request and the transcript of the conversation appear in Plugix CRM.
Talks like a person
Briefly and in its own words, without parroting the caller, and it says numbers the way people say them.
How we connect it
Your number
The number stays yours. Calls reach the assistant through your IP telephony: Binotel, Twilio, Asterisk or any other with SIP. You decide when it answers: every call, out of hours, or when nobody picks up.
Your data
The assistant takes services, prices or the catalogue and facts about the business from Plugix CRM, the same data the AI assistant on your site uses.
Test calls
Before launch we make test calls on your data and adjust the answers until the conversation sounds right.
Launch
You switch AI telephony on in “Plan and billing” next to your plan; the assistant answers calls and requests go to the CRM. For the first weeks we watch the conversations and improve the assistant with you.
Pricing
AI telephony costs 3,490 UAH a month in Ukraine, with 300 minutes included. It is for service businesses (salons, car services, clinics, schools) and connects to any Plugix CRM plan in “Plan and billing”; it isn’t sold in EUR yet, and stores and car dealers don’t have it.
Voice on your website is already on sale: the Voice add-on, €79 a month for 300 minutes. All Plugix prices
Frequently asked questions
Didn’t find your answer? Write to hello@plugix.ai.
Do I need a new number?
No. The number stays yours: calls reach the assistant through your IP telephony or SIP.
What language does the assistant speak?
The caller’s: the assistant switches to whatever language the caller speaks. It talks briefly and in its own words, and reads the phone number back so nothing is misheard.
What happens after the call?
The request with the caller’s name, number and what they need appears in Plugix CRM, together with the transcript of the conversation.
Can the assistant put a caller through to a manager?
Yes: if the caller asks for a person, the assistant puts them through to a manager.
Can I hear how it sounds first?
Yes. Before launch we make test calls on your data, and you hear the conversation the way your callers will.
What does AI telephony cost?
In Ukraine, 3,490 UAH a month with 300 minutes included. It is for service businesses (salons, car services, clinics, schools) and connects to any Plugix CRM plan; it isn’t sold in EUR yet, and stores and car dealers don’t have it.
We’ll show you Plugix CRM on your own data
Leave your phone or Telegram — we’ll write within 15 minutes during working hours, name the price for your size and show you the dashboard on your own price list or catalogue.